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  • Nikki Robinson 12:16 pm on October 22, 2017 Permalink | Reply
    Tags: falls, Holisticare, , osteoporosis, , , prevention   

    How to avoid falls 

    elderly falling in bathroom because slippery surfaces

    The Holisticare team have been talking a lot about falls recently. The reasons for this are because the Chartered Society of Physiotherapy, Saga and Public Health England have produced a leaflet called “Get Up and Go” (pick one up from Reception); the seasons have changed and the nights and weather are changing; we’ve seen an increase in patients needing our help after suffering an injury through falling and World Osteoporosis Day was on Friday 20th October.

    Osteoporosis affects over 3 million people in the UK with more than 500,000 needing hospital treatment for osteoporosis fractures every year. Worldwide it causes 9 million fractures annually. In 1996 the National Osteoporosis Society set up World Osteoporosis Day and the International Osteoporosis Foundation took it on in 1998. The aim is to raise public awareness about bone health and fracture prevention advice to more than two billion people.

    Osteoporosis weakens bones gradually, developing over several years and is often only diagnosed when a minor fall or sudden impact causes a bone fracture. Injuries can happen to any bone but the most common are the wrist, hip and vertebrae. Taking regular exercise, eating foods rich in calcium and vitamin D, not smoking and keeping alcohol consumption to sensible levels can all help to prevent osteoporosis. If you have, or suspect you have, osteoporosis please let your therapist know.

    Older people are more vulnerable and more likely to fall particularly if they have a long-term health condition but anyone can fall and hurt themselves. Approximately 1 in 3 adults over 65 who live at home will have at least one fall a year. The Chartered Society of Physiotherapy says that half of people who fall will fall again in the next 12 months.

    There are many risk factors for falling. These include lack of physical activity, long term health conditions such as heart disease and low blood pressure, other health issues such as balance problems, muscle weakness, poor vision surgery, trauma, advancing age, environmental hazards like dim light, certain types of flooring particularly when wet and loose rugs, everyday activity such as going downstairs particularly if carrying something, reaching up for things, getting up to go to the toilet especially in the night, and previous falls.

    Injuries from falls are many and varied. A slip and fall tends to result in falling backwards, while a trip and fall ends with falling forwards. The direction you fall can influence the type and severity of your injuries. As well as physical injuries, falls can cause people to lose confidence, become withdrawn and feel as if they’ve lost their independence.

    Cuts and abrasions, soft tissue injuries and fractures and breaks are all common in falls. The most frequent areas to be hurt are wrists, backs, shoulders, knees and hips with pelvis and neck not far behind. Pulled muscles, torn or sprained ligaments and tendons can feel as painful as a break. Falls can even cause whiplash. Lower back damage can also result in numbness and tingling in the legs and feet often by a herniated disc or a compression fracture in the vertebrae. Hip and pelvic fractures are often problematic with most people over 65 not returning to completely independent living after a fracture.

    At Holisticare, we work with our patients and their carers to prevent falls by:
    • Identifying patients who are at risk of falling
    • Treating the patient to reduce pain, stiffness and swelling
    • Devising a personal exercise programme to improve strength, balance and mobility
    • Gait re-education to improve safety and confidence
    • Teaching the patient how to safely get up from the ground
    • Assessing risks in the home and other environments
    • Referring the patient to other professionals as required
    • Liaising with family, carers and other professionals involved in the care of at risk patients
    • Teaching carers how to safely assist the patient

    Each person will have a different history and risks, and therefore the specific treatment and advice given will be individual to that patient.

    Any specific falls assessment, exercises and advice will be given by one of our Physiotherapists, but the hands-on Myofascial Release treatment may be carried out by any of our therapists.

    Patients may be referred by their family or another health professional particularly for our falls prevention advice and treatment. All our therapists are also continually assessing their patients and if they are concerned, they will speak to the patient (and carer when appropriate) about how we can help.

    This service is provided as part of our usual charging structure, based on time, and does not have a set price. This is because we do not know in advance how much treatment will be needed, and we see our Myofascial Release treatment as integral to falls prevention.

    If you would like to find out more about how we can help you or someone that you know to prevent falls, please call us on 01279 718331.

     
  • Nikki Robinson 11:58 am on October 15, 2017 Permalink | Reply
    Tags: business awards, christmas, Holisticare, kemi badenoch MP, , street2homes, voucher   

    What’s happening at Holisticare 

    We’re taking a slightly more traditional approach to this week’s blog so we’re letting you know what we’ve been up to when we haven’t been treating patients and looking ahead to the next couple of months.

    Best Business Women Awards The whole team had a night out at the national 2017 Best Business Women Awards held at Tewin Bury Farm Hotel this week. It’s rare that we get to go out as a team, and even rarer that we have to dress up so there were sparkles and glitter galore and the female members of the team made an effort too! After the introductory talks of the evening, and a three course meal, we settled down for the awards ceremony. Nikki was a finalist in the Most Inspiring Business Woman and Best Business categories.

    We looked at the awards schedule. They were the last two categories of the evening! We had time to relax and enjoy celebrating the successes of all the businesses in the other categories – and time for the anticipation and nerves to build!

    The evening’s hosts kept things moving swiftly and all of a sudden we were down to the last awards. Sadly we didn’t win either of them but we’re not disheartened as to be finalists in two of the most popular categories (we weren’t eligible for the Health and Wellness Award as Holisticare won that last year) is a great achievement. You can see our finalist certificates on the wall in the treatment centre.

    Kemi Badenoch MP We were very pleased to welcome Saffron Walden MP, Kemi Badenoch, this week with a member of her staff, Toby. She spoke in some detail with Nikki about Myofascial Release, Holisticare, small businesses and the upcoming parliamentary debate about vaginal mesh. Nikki then gave Kemi a taster treatment and as Sally was available, Toby also received a taster treatment. It was great to be able to discuss the complications of vaginal mesh use with a female MP to spread awareness. Similarly it was good to talk about the difficulties that small businesses face in the current economic climate.

    Streets2Homes Damian is now taking Holisticare to Streets2Homes on Monday mornings. This is a charity day centre based in Harlow which helps those who are homeless or vulnerably housed. The day centre is a place where they can have a meal, a shower, access health services and receive support and advice in housing and employment. The length of treatment Damian is able to offer depends on the number of people attending that day. Myofascial Release Treatment helps relieve the physical pain of sleeping outside and having nowhere suitable to rest and also helps to reduce anxiety.

    Autumn Offer Who do you know who needs our help? Refer a new patient to Holisticare before November 5th and they will benefit from £20 off their first appointment. We will give you a £20 voucher towards your own treatment to say thank you. The referred patient appointments much be taken before 5th November. Call 01279 718331

    Christmas Gifts You are now able to start your Christmas shopping with Holisticare. Personalised Holisticare Gift Vouchers are available to the value of your choice from £10 all the way up to a course of your set number of treatments and our Intensive Treatment Programme. Simply tell us the name and address of the recipient, the value of the voucher you would like to gift and your personalised message and we will do the rest. We’ll even post it for you!

    Non-attendance Fees We require at least 24 hours notice if you are unable to attend your appointment. We frequently have a waiting list so if you cannot attend please let us know as soon as possible so we can offer the space to someone else in need of treatment. If you give us late notice or simply do not attend you will be invoiced for the full cost of the missed treatment as agreed on your signed Patient Consent form. In rare cases we will waive the fee at our discretion. In extremely rare cases we will consider legal action to recover the debt.

    Appointments next week All therapists are full or nearly full next week with a handful of appointments available between them. Jacina and Al will be very happy to fill the remaining slots so give them a ring and if they can’t find a space for you they will put on the cancellation list and call you if a space becomes free.

    Don’t Forget We offer late hours appointments on Wednesdays and Thursdays. From 25 October Damian and Ali will be here on Wednesday evenings and Nikki and Sally will be here on Thursday evenings.

     
  • Nikki Robinson 5:39 pm on June 3, 2017 Permalink | Reply
    Tags: , classes, essex, hertfordshire, herts, Holisticare, , moving, , , treatment centre   

    Moving 

    This week is all about moving!

    We spent an extremely hot Bank Holiday weekend moving out of the old centre and studio and into the new and we’ve settled quickly into our new home. We’ve had some lovely comments from patients who’ve been to see us this week and we also now know we’re storm-proof after the torrential rain on Friday afternoon!

    There are four treatment rooms instead of the previous three and the studio is in-house instead of “across the way”. The rooms are all being given new names with a link to Sedona in Arizona which has one of the first John F. Barnes Myofascial Release Approach treatment and teaching centres. It is also a place where various American Indian tribes lived, such as the Yavapai and Apache, so the names are symbolic.

    The studio is named Buffalo which symbolises adaptability, strength, stability, provision and blessing. The treatment rooms are called Bear, Eagle, Horse and Wolf.
    Can you guess which treatment room belongs to which therapist from the symbol meanings?
    Bear: protector, courage, physical strength
    Eagle: Nearer to the creator, courage, wisdom, strength, messenger
    Horse: Grounded power of the earth with the whispers of wisdom found in spirit winds
    Wolf: Great warrior, guardian, creator, safety, manifest well-being.
    The door signs are in production so you’ll be able to check if you were right in the next couple of weeks!

    The whole centre is on the ground floor and is fully wheelchair, buggy and walking aid friendly. We have plenty of parking in front and to the side of the building, again fully accessible. We think it feels comfortingly familiar with a fresh, brighter, more spacious atmosphere.

    As before the studio is available for hire and as it’s now contained within our centre it has easier access to the toilet facilities, hot and cold water and is fully accessible.

    We’re sure you’ll like the environment in the new Holisticare Centre so why not book an appointment and let us help you get moving too.

    Diary

    Wednesday 7 and 21 June: Workshop for Horse Riders, Attridges Equestrian Centre, High Roding, CM6 1NQ. Part 1 only £20, both parts £35. Call us on 01279 718331

    Beginning 8th and 9th June: Free Yourself Hour Classes. 6 sessions running weekly on Thursday evenings at 6.45pm and Friday mornings at 10.15am. Learn how to release your mind and body to see instant results and achieve long term benefits. A series of 6 sessions is £120. Call us to book your place.

    IMG_3464Friday 16 June 1pm: There has been some confusion about our closing date for Helping Hands competition. The entries are being collected by the judge at 1pm on Friday 16 June so that is your deadline!

    Holisticare staff are not eligible to enter the competition but we had a go anyway just for fun – what do you think?!
    There’s no limit to how many times you enter as long as you pay a minimum of £1 per entry. Each of the 4 age categories will have a prize winner PLUS there will be an overall winner too. Don’t forget to return your entries to Reception or any Holisticare member of staff.

     

     

    Friday 30 June: Holisticare Quiz Night for St Clare Hospice. Limited table numbers so book now. Teams of up to 8 people. £8 per person. Licensed bar & raffle. Bring your own snacks. Call us on 01279 718331 asap.

     
  • Nikki Robinson 5:29 am on May 26, 2017 Permalink | Reply
    Tags: competition, Holisticare, , , , therapist, workshop   

    A Series of Natural and Spontaneous Changes 

    Lao Tzu, the founder of Taoism, said, “Life is a series of natural and spontaneous changes. Don’t resist them…Let things flow naturally forward in whatever way they like” and we are certainly embracing changes which flow naturally forward here at Holisticare.

    You may have noticed that, sadly, one of our receptionists, Ali Bradby, has left. She had been working with us since February 2016, was a very popular member of the team and has moved on to a change of career and we are very sorry to see her go.

    In rather better news we are all very excited to announce that we will be moving into our new Treatment Centre at the end of this month. If you haven’t been to see us for a while, don’t worry, we are still in the same location but our new centre is bigger and better! All treatments from Tuesday 30 May will be in the new building and there will be sign-posted parking in front of the Centre.

    As we are expanding our centre we are also expanding our therapy team. We have taken on another Myofascial Release practitioner. We asked our new therapist a little bit about herself.

    What made you decide to train as a Myofascial Release Therapist?
    It was amazing seeing the results that were achieved by the therapy – patients coming in with pain or limited movement then leaving with a smile.

    Did you have to do anything to prepare to be an MFR therapist?
    Yes, to be able to access the specialist MFR training I had to obtain a Level 3 Bodywork qualification including Anatomy and Physiology. I chose to complete this on a fast track 13 week course which was hard work but well worth the effort. After gaining that qualification I began the Myofascial Release treatment training.

    What was the training like? Which courses did you do?
    It was amazing. It was everything I thought it might be, and more. I was trained by Ruth Duncan at Myofascial Release UK in Glasgow. Again, the training was intense but extremely enjoyable, not only learning the techniques but having the opportunity to experience what the techniques feel like from a patient’s perspective.
    The courses I studied were Myofascial Release Levels 1, 2 and 3 and Myofascial Release Assessment & Integration.

    What are you most looking forward to about being an MFR practitioner at Holisticare?
    Helping people. I’ve seen the sense of achievement that therapists experience when they see the results that MFR produces. I’m excited about feeling that sense of achievement when I’m making a positive difference to patients’ lives.

    Have you had to move far to join our specialist centre?
    No, I live locally with my husband, daughter and Jack Russell and know Nikki and the Holisticare team very well.

    AliTherapistThat sounds familiar…is that you Ali?
    Of course it is! Having successfully completed my training in Glasgow I’m back at Holisticare and raring to go as a therapist.

    Is there anything else we should have asked you?
    (laughs) When you said you wanted to interview me for the Holisticare blog I thought you were going to ask me what is my favourite food. It’s squid by the way. Being serious though, I’ve really enjoyed my first week as a Holisticare MFR practitioner and look forward to treating many more patients.

    So there you have it, we didn’t lose Ali at all! We’re sure that you will be as thrilled as we are that she is our new therapist.

    Diary
    Saturday 3 June: Essential Skincare & Allergy Relief Workshop 1.30 – 4.30pm Led by Tara Whittle using DoTerra Certified Therapeutic Grade Essential Oils. £25 per person. Limited places so call 07985 751059 or email tara.naturallyattuned@gmail.com to book your space. This workshop will be held in our new Centre.

    Wednesday 7 and 21 June: Workshop for Horse Riders, Attridges Equestrian Centre, High Roding, CM6 1NQ. Part 1 only £20, both parts £35. Call us on 01279 718331

    Friday 16 June: Closing date for Helping Hands competition. If you haven’t joined in yet you still have time to get creative. It’s open to everyone from pre-school age upwards, there’s no limit to how many times you enter as long as you pay a minimum of £1 per entry. Each of the 4 age categories will have a winner PLUS there will be an overall winner too. Return your entries to Reception or any Holisticare member of staff.

    Friday 30 June: Holisticare Quiz Night for St Clare Hospice. Limited table numbers so book now. Teams of up to 8 people. £8 per person. Licensed bar & raffle. Bring your own snacks. Call us on 01279 718331 asap.

     
  • Nikki Robinson 10:18 am on May 14, 2017 Permalink | Reply
    Tags: 10k, achilles tendonitis, back, , Holisticare, itb, , , , , plantarfasciitis, road race, running, shin splints, training   

    Keep on Running 

    Hatfield Broad Oak’s annual 10k Road Race and 1 Mile Fun Run are on Bank Holiday Monday on 29th May. This is the 32nd year that the race has been held and it’s one of the most popular 10k races for serious and casual runners alike. It’s open to runners aged 15 and over and approximately 1500 runners take part every year. The 1 Mile Fun Run is for younger runners and their friends and family.

    It is a great event and the participants are in their final weeks of preparation. Preparation is extremely important because it’s estimated that almost 80% of runners worldwide are injured every year. At Holisticare we can help you to be ready for the run (though we won’t be running alongside you in your training runs!) and we can also help your body recover afterwards.

    Runner’s World magazine says that 10k is the UK’s most popular race distance. 10k is about 6.2 miles so it’s great for those who are building up their strength and endurance towards a half marathon or a full marathon but it’s also great for the more casual runner who possibly has less time to commit to training but still wants a reasonable length run as a challenge.

    They recommend that if you’re a first-time 10k runner you should increase your training distance gradually but about ¼ to ½ a mile at a time and UK runner Jo Pavey says to run at your own pace, take rest days and if you’ve got a niggle delay what you’re doing for a day, don’t just push through it. If you’ve got a target to achieve or beat a specific time then US Olympic runner and 10k record holder, Galen Rupp, advises varying your training practice to include runs at target pace, a little slower and a little faster.

    Female runner knee injury and pain.

    Five of the most common ailments and injuries that runners are prone to are:
    • Runner’s knee (patellofemoral pain syndrome – PFPS) – pain slightly above or below the kneecap
    • Achilles tendonitis – pain and swelling on the back of your heel
    • Plantarfasciitis – pain in the heel or underside of your foot
    • Iliotibial band syndrome – a pain-giving injury to the connective tissues – the iliotibial band which is a thick band that begins at the iliac crest in the pelvis, runs down the outer part of the thigh, and crosses the knee to attach into the top part of the shinbone
    • Shin Splints (medial tibial stress syndrome (MTSS) – a cumulative stress disorder, with shins that feel hot and pain along the inner edge of the shin bone even while resting.

    Other injuries common to runners are sprains, pulled muscles, blisters and getting a stitch. Most of these are caused by repeated stress on the bones, muscles and joints as you run on the hard surface of a road or track. Holisticare therapists can help reduce your risk of injury in your training and the race and then bring your body back to comfort after the run. We assess your posture and look at any movements that are restricted by pain or stiffness then use the John F. Barnes Myofascial Release technique to realign your body, soothe pain, release restrictions in the fascia and improve your flexibility and range of movement.

    If you, or someone you know, are planning to join the HBO 10k Road Race, make an appointment with us for before and after the race so that you can keep on running!

     
  • Nikki Robinson 1:45 pm on May 1, 2017 Permalink | Reply
    Tags: asthma, , fascia, , Holisticare, , , , research, restrictions, shortness of breath, , wheezing   

    Breathe In 

    breathingWorld Asthma Day is an annual event organised by the Global Initiative for Asthma to improve awareness and care for sufferers. This year it is on Tuesday 2nd May so this week is an ideal opportunity to tell you that Myofascial Release Treatment could be of benefit if you are affected by asthma.

    Fascia is a tissue throughout the body in a three dimensional web from head to toe. It holds your cells in their place, including muscles, bones, nerves, organs and vessels. It guards against overextension and absorbs tensile and compressive forces. If our fascia is restricted these forces cannot be dispersed. Myofascial release aims to relieve soft tissue and fascial restriction to enable patients to achieve a more normal range of movement.

    What has this got to do with asthma?

    In 1999 a post-graduate student at Oklahoma State University carried out a study on “Physical Therapy Intervention in Childhood Asthma: Myofascial Release Techniques and Massage”, using the gentle, non-invasive John Barnes technique that we use at Holisticare, for her Master of Science Degree.

    Data was gathered from parents about the frequency of their children’s asthmatic episodes and their prescribed medication in the 2 years prior to MFR treatment and in the year post-treatment. A control group received ordinary massage. The Myofascial techniques used were temporal, mandibular, maxillary, hyoid, thoracic inlet and respiratory diaphragm releases.

    The control group did show some improvement after treatment but the Myofascial Release group showed marked improvement. In the year post-treatment 75% of the MFR group showed a reduction in asthmatic episodes and the remaining 25% stayed the same, and most subjects reported a reduction in required medication in either frequency of dose or number of different medications. Although it was quite a small study the results are positive.

    It is thought that by releasing the tightened fascial system the pressure on the lungs, autonomic nervous system, or the cranial nerves supplying the pulmonary system is reduced, thereby reducing the symptoms of asthma.

    While Myofascial Release is not a cure for asthma it may help you breathe more easily. Call us for an appointment on 01279 718331.

    Reminders

    Our Helping Hands Competition in aid of St Clare Hospice is up and running and is open to all age groups from pre-school upwards.
    We are now taking booking for teams (of up to 8 people) for our Quiz Night on Friday 30 June and raffle tickets are also now on sale.
    If you would like to enter the competition, book a team, buy raffle tickets or donate a raffle prize please get in touch on 01279 718331 or talk to any of the Holisticare Team who will be happy to help.

     
  • Nikki Robinson 9:10 pm on April 17, 2017 Permalink | Reply
    Tags: emotions, fight or flight, Holisticare, how to relax, , overwhelm, , , relaxation, stress   

    Calm in the chaos 

    Stress has always been a part of human existence and modern life is no different. The causes of stress and how we manage it are, however, distinctly contrasting. We can face stressful events at work, for example work overload, redundancy and retirement. Family life throws more stress at us, such as being a carer, having a baby, moving house, becoming ill, getting divorced, losing someone we love and having financial issues. While we can’t change what is causing you stress we, at Holisticare, can help your body manage the effects better.

    How our symptoms of stress manifest themselves is unique to every individual but commonly there is a combination of emotional, mental and physical symptoms. Emotionally you may feel agitated, moody, overwhelmed or out of control. You may find relaxing difficult or feel bad about yourself and rely more on negative habits such as drinking too much or using drugs or cigarettes. Mentally it might be harder for you to make decisions, you worry constantly with your thoughts racing and you may slip into depression and anxiety. Physically your body will be shouting at you to take notice with headaches, low energy, aches, pains and tense muscles, possibly with diarrhoea, constipation or nausea, excess sweating, clenching jaw and grinding teeth and the frightening chest pain and rapid heartbeat of a panic attack.

    There is something which can help though. Myofascial Release treatment can help alleviate all these symptoms by gently loosening up the tension. The psoas is an extremely important muscle in the body. It is the only muscle which connects the top half of your body to the bottom – the spine to the legs. It’s important for posture and movement and is known as the “fight or flight muscle” sunsetbecause when you are under stress it contracts and tightens setting your body ready to tackle the perceived threat.

    While some stress can be positive and helps to keep you alert and ready to avoid danger it becomes negative when you face continuous challenges without relief or relaxation between the challenges. The psoas, and other parts of your body, store up this tension and you get the symptoms listed above.

    Our therapists can gently work through the layers and layers of fascial restriction created by constant stress, allowing your body to release and relax, to loosen and feel lighter in a warm, safe and comfortable environment.

    Let Holisticare be your oasis of calm in the chaos of daily life. Book an appointment and allow us to help you soften and unwind, reducing the effects of stress and letting your body know you’re listening.

    Call 01279 718331 and visit our website http://www.holisticare.co.uk

     
  • Nikki Robinson 11:52 am on March 19, 2017 Permalink | Reply
    Tags: Holisticare, , , world poetry day   

    World Poetry Day 

    To celebrate World Poetry Day, on Tuesday 21st March, we have decided to blog in rhyme, this time!

    If your head needs a bed
    And your neck is a wreck,
    If your shoulders are boulders,
    And your arms feel harmed,

    If your chest’s not its best,
    And your back makes a crack,
    If your pelvis shuns Elvis,
    And your behind is unkind,

    If your thigh makes you cry,
    And your knees start to freeze,
    If your shins make you wince,
    And your calf’s not a laugh,

    If your ankles rankle,
    And your feet need a treat,
    Have no fear and don’t shed a tear,
    You know where people really do care.

    Let Damian help your cranium,
    Our Nicola won’t tickle ya,
    See Sally, don’t you dally,
    Or Nikki , it’s not tricky.

    If you need us you know where to find us
    And don’t forget to check our reminders!
    We know we’re not Shakespeare
    But Holisticare is here !

    Some reminders:
    • Our Pregnancy Open Evening is on Wednesday 29 March, 6.30-8.30pm. No need to book, just drop in.
    • Our Mother’s Day Offer begins on 18th March. If you book and pay for a treatment for your mum you will get £25 off her treatment PLUS £10 off your next treatment too. Quote MOD17 when booking
    • We are open on Wednesday and Thursday evenings until 9pm and on Saturdays from 9am-3pm
    • If you recommend someone to us and they become a new patient we will give you £10 off your next treatment as a thank you.

     
  • Nikki Robinson 10:57 pm on March 13, 2017 Permalink | Reply
    Tags: endometriosis, endometriosis awareness week, gynaecology, help for endometriosis, Holisticare, international women's day, , , period pain, , women's health   

    A Focus on Women’s Health 

    Last Wednesday, 8th March was International Women’s Day, and the week from Friday 3rd to Thursday 9th was Endometriosis Awareness Week so for this blog we are looking at women’s health with a focus on endometriosis.

    The main aims of the awareness week are:

    • to increase awareness and understanding of endometriosis as a debilitating disease
    • to highlight the consequences of living with endometriosis
    • to raise the profile of endometriosis amongst medics, educators, employers, politicians, and society in general
    • to highlight the need for best practice and consistent care for sufferers
    • to enable those affected by endometriosis to make a difference.

    So what is endometriosis? The answer given to this question rather depends on who you ask.

    A family doctor might say it’s a long term chronic condition and its symptoms can vary significantly from none to one, or a combination of, painful, heavy periods,                                                    pain in the abdomen, pelvis or lower back, infertility, fatigue, suppressed immune system, pain during and after sex, bleeding between periods, discomfort when going to the toilet, bleeding from the rectum and blood in the faeces.

    A statistician might tell you that it is a condition that affects around 2 million women in the UK, most of whom are diagnosed between the ages of 25 and 40. It is rare in women who have had their menopause. 1 in 10 women of reproductive age and 176 million women worldwide suffer from it. It’s the 2nd most common gynaecological condition in the UK (http://www.endometriosis.org).

    We asked two women from Bishop’s Stortford who have the disease to describe their experiences. This is what they had to say.

    M said, “Endometriosis isn’t just “period pains”. It’s being sick at work pain, it’s fainting on your commute pain, it’s can’t-leave-the-house pain, so bad it gives you diarrhoea. It’s 14 operations by the time you’re 35. None of it is normal, but how do you know when every woman is different? If you think your periods aren’t quite right, trust your instincts and get help.”
    J said, “There is nothing can help with chronic fatigue, it feels like you spend your days going through a mind fog! Nobody can see what is going on inside so you either spend your bad days putting on an outward smile to hide the pain you are actually suffering or you give in to it & people wonder what you are complaining about. It would be easier if you could outwardly show the mess that you have inside. I dread the symptoms coming back but sadly I know this is inevitable. Contrary to what people think they know, there is no absolute cure.

     

    3D illustration of Hip Skeleton, medical concept.

    I have tried acupuncture, reflexology, mindfulness, detoxed my beauty products & household products & followed an Endo friendly diet to help. I found heat pads & hot baths always helped too. I have had cocktails of pain meds throughout including naproxen (anti inflammatory), codeine & paracetamol (together with laxido to counteract the side effects) & oral morphine for flair ups or exacerbated periods. After surgery I was given physio which helped. I went to A&E on a couple of awful occasions when I could not get on top of the pain & was given a drip & stronger opiates. But this only lasted until sent home again.

    I was not offered the therapies or advice for these on the NHS, only through self research & our local Endometriosis UK support group. Nobody looks at the bigger picture & combines all the therapies together. It has been a frustrating journey! One of the things I have never had is a referral for pain management!”

    A Myofascial Release Therapist will say many of the things written above. At Holisticare our therapists will also advise that no, we can’t cure it but we can help you to manage and reduce your pain, tension and anxiety that comes with this disease enabling you to need fewer drugs. We can teach you methods to continue your treatment at home. If you have surgery we can help you to recover faster. We can liaise with your medical team to increase your circle of care.

    Please go to the Women’s Health section of our website http://www.holisticare.co.uk to see which other women’s health conditions we can help with or call us on 01279 718331.

     
  • Nikki Robinson 10:34 pm on March 5, 2017 Permalink | Reply
    Tags: 100% satisfaction, awards, customer service, Holisticare, , survey, winner   


    Our Survey Said…

    We recently emailed our patients asking them to complete a short survey about their experiences at Holisticare. Thank you to everyone who took time to complete the survey, it is very useful for us to assess our own performance and identify areas we can improve. Here is a summary of the responses with some of our favourite replies.

    We asked:

    1. When did you first visit Holisticare?

    We couldn’t have a broader range for this question as the earliest was from the very start of Holisticare and the most recent was this month. It’s great to see that our patients are loyal to us and also that new patients are coming for treatment.

     

    1. What is the most important factor that keeps you coming back?

    The most frequent answers were “the treatment”, “it works”, “pain relief” and “they care.”

    One patient wrote, “The care and service and feeling that I matter… My treatment was amazing. I’ve been pain free since. The reception staff were incredibly helpful. I recommend to all my friends.”

     

    1. Have you been to other Physiotherapy practices?

    Yes = 76.6%

    No = 23.3%

    One patient said, “Yes, several, and this is by far the best I’ve used”.

     

    1. What other treatment have you tried for your problem?

    Our patients have tried a wide range of treatments and therapies including osteopathy, physiotherapy, chiropractic manipulation, acupuncture, massage techniques, reflexology, relaxation, rest, yoga and exercise as well as medication.

     

    1. Do Holisticare show good customer service? (If yes, how?)

    We are extremely pleased to report that 100% of responses were positive with most saying good or very good and 17% saying excellent. The most popular reasons given were: helpful, friendly, professional, therapists, reception and polite.

    This patient’s comment has made us very happy as this effect is exactly what we aim to achieve, “Yes, I love the clinic’s warmth mixed with professionalism. You feel you are in a clinical environment but it has a feeling of wrapped around care and comfort. Like putting a warm blanket around yourself..but one that knows what it is doing and is going to help you.”

     

    1. Why did you choose to have treatment at Holisticare?

    A huge 43% said they came after we were recommended to them. Many others said that other treatments hadn’t worked for them and had left them still in pain or had seen our therapists give talks. We’re glad you came to us as this is the result. “Initially I was intrigued – now I can’t get enough” and “Incredible results way beyond my expectations.”

     

    1. Would you recommend Holisticare to your friends and family? Why?

    Another 100% positive result. 40% said you already have and by far the most popular reason given was it works. One patient commented, “Yes, I am constantly recommending it. The service and the treatment are exemplary.”

     

    1. How far do you travel to come for treatment at Holisticare?

    Of those who responded, our nearest patients are about a mile away and the furthest patient comes from 170 miles away. In fact, so far, the furthest a patient has travelled to Holisticare is from Denver in the USA!

     

    Patient participation isn’t over yet though!

    winner-logo-01 2016Nikki spoke at the launch of the 2017 Best Business Women Awards this week. We won the Health and Wellness award last year, which means we can’t enter it again this year. So we need your help to decide which category to enter: Best Customer Service or Most Inspiring?

    Please let us know what you think! You can either comment with your choice on our facebook page or tick the sheet in reception.

    Thank you!

     
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