Updates from June, 2017 Toggle Comment Threads | Keyboard Shortcuts

  • Nikki Robinson 5:39 pm on June 3, 2017 Permalink | Reply
    Tags: , classes, essex, hertfordshire, herts, , , moving, , , treatment centre   

    Moving 

    This week is all about moving!

    We spent an extremely hot Bank Holiday weekend moving out of the old centre and studio and into the new and we’ve settled quickly into our new home. We’ve had some lovely comments from patients who’ve been to see us this week and we also now know we’re storm-proof after the torrential rain on Friday afternoon!

    There are four treatment rooms instead of the previous three and the studio is in-house instead of “across the way”. The rooms are all being given new names with a link to Sedona in Arizona which has one of the first John F. Barnes Myofascial Release Approach treatment and teaching centres. It is also a place where various American Indian tribes lived, such as the Yavapai and Apache, so the names are symbolic.

    The studio is named Buffalo which symbolises adaptability, strength, stability, provision and blessing. The treatment rooms are called Bear, Eagle, Horse and Wolf.
    Can you guess which treatment room belongs to which therapist from the symbol meanings?
    Bear: protector, courage, physical strength
    Eagle: Nearer to the creator, courage, wisdom, strength, messenger
    Horse: Grounded power of the earth with the whispers of wisdom found in spirit winds
    Wolf: Great warrior, guardian, creator, safety, manifest well-being.
    The door signs are in production so you’ll be able to check if you were right in the next couple of weeks!

    The whole centre is on the ground floor and is fully wheelchair, buggy and walking aid friendly. We have plenty of parking in front and to the side of the building, again fully accessible. We think it feels comfortingly familiar with a fresh, brighter, more spacious atmosphere.

    As before the studio is available for hire and as it’s now contained within our centre it has easier access to the toilet facilities, hot and cold water and is fully accessible.

    We’re sure you’ll like the environment in the new Holisticare Centre so why not book an appointment and let us help you get moving too.

    Diary

    Wednesday 7 and 21 June: Workshop for Horse Riders, Attridges Equestrian Centre, High Roding, CM6 1NQ. Part 1 only £20, both parts £35. Call us on 01279 718331

    Beginning 8th and 9th June: Free Yourself Hour Classes. 6 sessions running weekly on Thursday evenings at 6.45pm and Friday mornings at 10.15am. Learn how to release your mind and body to see instant results and achieve long term benefits. A series of 6 sessions is £120. Call us to book your place.

    IMG_3464Friday 16 June 1pm: There has been some confusion about our closing date for Helping Hands competition. The entries are being collected by the judge at 1pm on Friday 16 June so that is your deadline!

    Holisticare staff are not eligible to enter the competition but we had a go anyway just for fun – what do you think?!
    There’s no limit to how many times you enter as long as you pay a minimum of £1 per entry. Each of the 4 age categories will have a prize winner PLUS there will be an overall winner too. Don’t forget to return your entries to Reception or any Holisticare member of staff.

     

     

    Friday 30 June: Holisticare Quiz Night for St Clare Hospice. Limited table numbers so book now. Teams of up to 8 people. £8 per person. Licensed bar & raffle. Bring your own snacks. Call us on 01279 718331 asap.

     
  • Nikki Robinson 5:29 am on May 26, 2017 Permalink | Reply
    Tags: competition, , , , , therapist, workshop   

    A Series of Natural and Spontaneous Changes 

    Lao Tzu, the founder of Taoism, said, “Life is a series of natural and spontaneous changes. Don’t resist them…Let things flow naturally forward in whatever way they like” and we are certainly embracing changes which flow naturally forward here at Holisticare.

    You may have noticed that, sadly, one of our receptionists, Ali Bradby, has left. She had been working with us since February 2016, was a very popular member of the team and has moved on to a change of career and we are very sorry to see her go.

    In rather better news we are all very excited to announce that we will be moving into our new Treatment Centre at the end of this month. If you haven’t been to see us for a while, don’t worry, we are still in the same location but our new centre is bigger and better! All treatments from Tuesday 30 May will be in the new building and there will be sign-posted parking in front of the Centre.

    As we are expanding our centre we are also expanding our therapy team. We have taken on another Myofascial Release practitioner. We asked our new therapist a little bit about herself.

    What made you decide to train as a Myofascial Release Therapist?
    It was amazing seeing the results that were achieved by the therapy – patients coming in with pain or limited movement then leaving with a smile.

    Did you have to do anything to prepare to be an MFR therapist?
    Yes, to be able to access the specialist MFR training I had to obtain a Level 3 Bodywork qualification including Anatomy and Physiology. I chose to complete this on a fast track 13 week course which was hard work but well worth the effort. After gaining that qualification I began the Myofascial Release treatment training.

    What was the training like? Which courses did you do?
    It was amazing. It was everything I thought it might be, and more. I was trained by Ruth Duncan at Myofascial Release UK in Glasgow. Again, the training was intense but extremely enjoyable, not only learning the techniques but having the opportunity to experience what the techniques feel like from a patient’s perspective.
    The courses I studied were Myofascial Release Levels 1, 2 and 3 and Myofascial Release Assessment & Integration.

    What are you most looking forward to about being an MFR practitioner at Holisticare?
    Helping people. I’ve seen the sense of achievement that therapists experience when they see the results that MFR produces. I’m excited about feeling that sense of achievement when I’m making a positive difference to patients’ lives.

    Have you had to move far to join our specialist centre?
    No, I live locally with my husband, daughter and Jack Russell and know Nikki and the Holisticare team very well.

    AliTherapistThat sounds familiar…is that you Ali?
    Of course it is! Having successfully completed my training in Glasgow I’m back at Holisticare and raring to go as a therapist.

    Is there anything else we should have asked you?
    (laughs) When you said you wanted to interview me for the Holisticare blog I thought you were going to ask me what is my favourite food. It’s squid by the way. Being serious though, I’ve really enjoyed my first week as a Holisticare MFR practitioner and look forward to treating many more patients.

    So there you have it, we didn’t lose Ali at all! We’re sure that you will be as thrilled as we are that she is our new therapist.

    Diary
    Saturday 3 June: Essential Skincare & Allergy Relief Workshop 1.30 – 4.30pm Led by Tara Whittle using DoTerra Certified Therapeutic Grade Essential Oils. £25 per person. Limited places so call 07985 751059 or email tara.naturallyattuned@gmail.com to book your space. This workshop will be held in our new Centre.

    Wednesday 7 and 21 June: Workshop for Horse Riders, Attridges Equestrian Centre, High Roding, CM6 1NQ. Part 1 only £20, both parts £35. Call us on 01279 718331

    Friday 16 June: Closing date for Helping Hands competition. If you haven’t joined in yet you still have time to get creative. It’s open to everyone from pre-school age upwards, there’s no limit to how many times you enter as long as you pay a minimum of £1 per entry. Each of the 4 age categories will have a winner PLUS there will be an overall winner too. Return your entries to Reception or any Holisticare member of staff.

    Friday 30 June: Holisticare Quiz Night for St Clare Hospice. Limited table numbers so book now. Teams of up to 8 people. £8 per person. Licensed bar & raffle. Bring your own snacks. Call us on 01279 718331 asap.

     
  • Nikki Robinson 10:18 am on May 14, 2017 Permalink | Reply
    Tags: 10k, achilles tendonitis, back, , , itb, , , , , plantarfasciitis, road race, running, shin splints, training   

    Keep on Running 

    Hatfield Broad Oak’s annual 10k Road Race and 1 Mile Fun Run are on Bank Holiday Monday on 29th May. This is the 32nd year that the race has been held and it’s one of the most popular 10k races for serious and casual runners alike. It’s open to runners aged 15 and over and approximately 1500 runners take part every year. The 1 Mile Fun Run is for younger runners and their friends and family.

    It is a great event and the participants are in their final weeks of preparation. Preparation is extremely important because it’s estimated that almost 80% of runners worldwide are injured every year. At Holisticare we can help you to be ready for the run (though we won’t be running alongside you in your training runs!) and we can also help your body recover afterwards.

    Runner’s World magazine says that 10k is the UK’s most popular race distance. 10k is about 6.2 miles so it’s great for those who are building up their strength and endurance towards a half marathon or a full marathon but it’s also great for the more casual runner who possibly has less time to commit to training but still wants a reasonable length run as a challenge.

    They recommend that if you’re a first-time 10k runner you should increase your training distance gradually but about ¼ to ½ a mile at a time and UK runner Jo Pavey says to run at your own pace, take rest days and if you’ve got a niggle delay what you’re doing for a day, don’t just push through it. If you’ve got a target to achieve or beat a specific time then US Olympic runner and 10k record holder, Galen Rupp, advises varying your training practice to include runs at target pace, a little slower and a little faster.

    Female runner knee injury and pain.

    Five of the most common ailments and injuries that runners are prone to are:
    • Runner’s knee (patellofemoral pain syndrome – PFPS) – pain slightly above or below the kneecap
    • Achilles tendonitis – pain and swelling on the back of your heel
    • Plantarfasciitis – pain in the heel or underside of your foot
    • Iliotibial band syndrome – a pain-giving injury to the connective tissues – the iliotibial band which is a thick band that begins at the iliac crest in the pelvis, runs down the outer part of the thigh, and crosses the knee to attach into the top part of the shinbone
    • Shin Splints (medial tibial stress syndrome (MTSS) – a cumulative stress disorder, with shins that feel hot and pain along the inner edge of the shin bone even while resting.

    Other injuries common to runners are sprains, pulled muscles, blisters and getting a stitch. Most of these are caused by repeated stress on the bones, muscles and joints as you run on the hard surface of a road or track. Holisticare therapists can help reduce your risk of injury in your training and the race and then bring your body back to comfort after the run. We assess your posture and look at any movements that are restricted by pain or stiffness then use the John F. Barnes Myofascial Release technique to realign your body, soothe pain, release restrictions in the fascia and improve your flexibility and range of movement.

    If you, or someone you know, are planning to join the HBO 10k Road Race, make an appointment with us for before and after the race so that you can keep on running!

     
  • Nikki Robinson 1:45 pm on May 1, 2017 Permalink | Reply
    Tags: asthma, , fascia, , , , , , research, restrictions, shortness of breath, , wheezing   

    Breathe In 

    breathingWorld Asthma Day is an annual event organised by the Global Initiative for Asthma to improve awareness and care for sufferers. This year it is on Tuesday 2nd May so this week is an ideal opportunity to tell you that Myofascial Release Treatment could be of benefit if you are affected by asthma.

    Fascia is a tissue throughout the body in a three dimensional web from head to toe. It holds your cells in their place, including muscles, bones, nerves, organs and vessels. It guards against overextension and absorbs tensile and compressive forces. If our fascia is restricted these forces cannot be dispersed. Myofascial release aims to relieve soft tissue and fascial restriction to enable patients to achieve a more normal range of movement.

    What has this got to do with asthma?

    In 1999 a post-graduate student at Oklahoma State University carried out a study on “Physical Therapy Intervention in Childhood Asthma: Myofascial Release Techniques and Massage”, using the gentle, non-invasive John Barnes technique that we use at Holisticare, for her Master of Science Degree.

    Data was gathered from parents about the frequency of their children’s asthmatic episodes and their prescribed medication in the 2 years prior to MFR treatment and in the year post-treatment. A control group received ordinary massage. The Myofascial techniques used were temporal, mandibular, maxillary, hyoid, thoracic inlet and respiratory diaphragm releases.

    The control group did show some improvement after treatment but the Myofascial Release group showed marked improvement. In the year post-treatment 75% of the MFR group showed a reduction in asthmatic episodes and the remaining 25% stayed the same, and most subjects reported a reduction in required medication in either frequency of dose or number of different medications. Although it was quite a small study the results are positive.

    It is thought that by releasing the tightened fascial system the pressure on the lungs, autonomic nervous system, or the cranial nerves supplying the pulmonary system is reduced, thereby reducing the symptoms of asthma.

    While Myofascial Release is not a cure for asthma it may help you breathe more easily. Call us for an appointment on 01279 718331.

    Reminders

    Our Helping Hands Competition in aid of St Clare Hospice is up and running and is open to all age groups from pre-school upwards.
    We are now taking booking for teams (of up to 8 people) for our Quiz Night on Friday 30 June and raffle tickets are also now on sale.
    If you would like to enter the competition, book a team, buy raffle tickets or donate a raffle prize please get in touch on 01279 718331 or talk to any of the Holisticare Team who will be happy to help.

     
  • Nikki Robinson 9:10 pm on April 17, 2017 Permalink | Reply
    Tags: emotions, fight or flight, , how to relax, , overwhelm, , , relaxation, stress   

    Calm in the chaos 

    Stress has always been a part of human existence and modern life is no different. The causes of stress and how we manage it are, however, distinctly contrasting. We can face stressful events at work, for example work overload, redundancy and retirement. Family life throws more stress at us, such as being a carer, having a baby, moving house, becoming ill, getting divorced, losing someone we love and having financial issues. While we can’t change what is causing you stress we, at Holisticare, can help your body manage the effects better.

    How our symptoms of stress manifest themselves is unique to every individual but commonly there is a combination of emotional, mental and physical symptoms. Emotionally you may feel agitated, moody, overwhelmed or out of control. You may find relaxing difficult or feel bad about yourself and rely more on negative habits such as drinking too much or using drugs or cigarettes. Mentally it might be harder for you to make decisions, you worry constantly with your thoughts racing and you may slip into depression and anxiety. Physically your body will be shouting at you to take notice with headaches, low energy, aches, pains and tense muscles, possibly with diarrhoea, constipation or nausea, excess sweating, clenching jaw and grinding teeth and the frightening chest pain and rapid heartbeat of a panic attack.

    There is something which can help though. Myofascial Release treatment can help alleviate all these symptoms by gently loosening up the tension. The psoas is an extremely important muscle in the body. It is the only muscle which connects the top half of your body to the bottom – the spine to the legs. It’s important for posture and movement and is known as the “fight or flight muscle” sunsetbecause when you are under stress it contracts and tightens setting your body ready to tackle the perceived threat.

    While some stress can be positive and helps to keep you alert and ready to avoid danger it becomes negative when you face continuous challenges without relief or relaxation between the challenges. The psoas, and other parts of your body, store up this tension and you get the symptoms listed above.

    Our therapists can gently work through the layers and layers of fascial restriction created by constant stress, allowing your body to release and relax, to loosen and feel lighter in a warm, safe and comfortable environment.

    Let Holisticare be your oasis of calm in the chaos of daily life. Book an appointment and allow us to help you soften and unwind, reducing the effects of stress and letting your body know you’re listening.

    Call 01279 718331 and visit our website http://www.holisticare.co.uk

     
  • Nikki Robinson 6:24 pm on April 10, 2017 Permalink | Reply
    Tags: exercise, , , , , spring, warm up   

    Spring is the time of plans and projects 

    Tolstoy wrote that “spring is the time of plans and projects” and once the clocks go back, the sun comes out and Easter is here we, as a nation, head out into the garden to begin the next year of plans and prainbowrojects – and by the time school summer term begins we’re aching and nursing a pulled muscle or a strain. But Holisticare patients need not suffer!

    “Country Living” magazine quotes a survey that shows 69% of UK adults aged over 45 have experienced physical pain from gardening. The British College of Osteopathic Medicine say that their clinics see a huge surge in injuries, strains and sprains in the spring months. They put this down to people not preparing themselves properly for working in the garden. They equate it to an elite athlete taking a break then going straight into competition. So many of us are more sedentary over the winter months and when the days brighten we go all out, don’t pace ourselves properly, mow the lawn, dig the whole allotment, weed all the flower beds, tidy the trees…and end up with a strain or an injury.

    Of the garden equipment we use, the lawnmower is, unsurprisingly, the most dangerous. Second on the list is the flowerpot! Flowerpots are involved in approximately 5300 accidents and injuries a year with strains and sprains from lifting them as a significant factor. Backs, knees and shoulders tend to suffer the most. Think of the motions your body goes through. Backs have to put up with repetitive jarring, pulling, bending and twisting. Prolonged kneeling can aggravate the knees and increase the risk of bursitis (an inflammation of the small fluid filled sacs in your joints) because of the pressure as well as the repetitive strain which causes pain and swelling. Shoulders are the other garden injury hotspot. The shoulder is a complicated structure in order to allow the large range of vertical, horizontal and circular arm movements. This is perfect for lopping branches, trimming hedges and any other job above waist height but if the top bone of the shoulder rubs against the muscles or bursas you’re left with irritation, pain and inflammation. The neck, wrist, hip and elbow joints can also be affected and then of course there are all your muscles.

    Holisticare therapists can help you if you find yourself in pain after gardening. You knew that already so here’s the clever bit! Myofascial Release Treatment can help to prepare your body to be in the best shape it can be before you start! This will help you withstand these extra pressures and if you do still hurt yourself you’ll already have a head start on recovery. If you suffer from conditions such as, or similar to, arthritis, back, neck or muscle pain, or tennis and golfer’s elbow, preparation is particularly important.

    Gardening is exercise so it’s important to warm up. Watch our video on YouTube and let Nikki guide you with safe, gentle stretching techniques so you can reduce your risk of damage and injury. https://www.youtube.com/watch?v=U6FxnxP4ghc . If you have ideas for other videos that would help you please let us know.

    Now is the time to book yourself in with us to prepare for your plans and projects and put a spring in your step! Call 01279 718331 to make an appointment and remember we are open Monday-Saturday and on Wednesday and Thursday evenings.

     
  • Nikki Robinson 5:55 pm on April 1, 2017 Permalink | Reply
    Tags: , , , st clare hospice, £50 challenge   

    Helping Hands for St Clare Hospice 

    Holisticare is participating in St Clare Hospice’s £50 Challenge. The event runs from April to June and the aim is to turn £50 into as much as we can with all money going to St Clare. We share many of the values of the Hospice and both Holisticare and St Clare provide fantastic, compassionate care and support for our patients.

    “So what is Holisticare Helping Hands?”
    It’s your chance to get creative and support a great charity at the same time by entering our competition – and it’s easy! As myofascial release practitioners our hands are the tools we use every day to provide effective and gentle therapy for our patients so our competition is based around the theme of Helping Hands. There are 4 age categories, Pre-school, Primary, Secondary and Over 16s, and there is a prize for the winner of each category.

    “What do I do and how do I enter?”
    Simply draw round your hand on a piece of paper (or print out and use our template – email info@holisticare so we can send it to you) then decorate the hand however you like! Put your details on the back of the picture and send or bring it to us with a minimum donation of £1. We need your full name, age category, email address and phone number and if you are entering as part of an organisation put that on too. It is perfect if you’re looking for an activity to do with your children or grandchildren. It’s also a chance to have an impromptu “fun at work day” with your colleagues, encourage people in your local organisations such as sports clubs, WI, Church or youth club or why not enlist some friends in the pub to decorate hands over a glass of wine! Ask at Reception if you would like template copies.

    “What happens then?”
    The entries will be judged by local artist, Paulene Brakespear. She will pick a prize winner from each category who will be announced at the Holisticare Quiz Night. We felt it would be great to have a physical representation of the helping hand that every competition contributor is giving to the Hospice so entries will be used to create a special piece of artwork. This will be donated to the Hospice and they plan to auction it to raise even more funds.

    “Quiz Night? You didn’t mention a Quiz Night.”
    Our Quiz Night is on Friday 30th June in Hatfield Broad Oak Village Hall, CM22 7HN. Tickets are £8 per person if you book in advance or £10 on the night. We strongly advise that you pre-book as we are expecting to be full! Teams are a maximum of 8 people – please confirm team numbers when booking. There will be a licensed bar and you may bring your own nibbles. There will be a raffle with great prizes including a Holisticare treatment voucher, an Indian meal, a bottle of brandy, chocolates and much more. Tickets are £1 a strip. If you can’t make the quiz you can still join in the raffle by buying tickets from Holisticare Reception.

    “Great! Is there any other way I can help?”
    Yes! First, spread the word about the Helping Hands Competition. The more entries we have, the better the final artwork will be. Second, all donations of raffle prizes are greatly appreciated – more prizes = more winners! Third, buy some raffle tickets. Lastly, we have St Clare collection boxes in Holisticare Reception and will be taking them round and about and to the Quiz too. Please give as generously as you can and if you see a Holisticare member of staff off duty we will be happy to take your competition entries, donations and raffle prizes for you.

    Call 01279 718331 to book your treatment and maintenance appointments, Free Yourself Hour or Intensive Treatment Programme and our new Bump to Baby Classes, beginning on Thursday 20th April, to help you prepare your body for your baby’s birth. Find more information about MFR, and our £50 Challenge events on http://www.holisticare.co.uk

     
  • Nikki Robinson 10:57 pm on March 13, 2017 Permalink | Reply
    Tags: endometriosis, endometriosis awareness week, gynaecology, help for endometriosis, , international women's day, , , period pain, , women's health   

    A Focus on Women’s Health 

    Last Wednesday, 8th March was International Women’s Day, and the week from Friday 3rd to Thursday 9th was Endometriosis Awareness Week so for this blog we are looking at women’s health with a focus on endometriosis.

    The main aims of the awareness week are:

    • to increase awareness and understanding of endometriosis as a debilitating disease
    • to highlight the consequences of living with endometriosis
    • to raise the profile of endometriosis amongst medics, educators, employers, politicians, and society in general
    • to highlight the need for best practice and consistent care for sufferers
    • to enable those affected by endometriosis to make a difference.

    So what is endometriosis? The answer given to this question rather depends on who you ask.

    A family doctor might say it’s a long term chronic condition and its symptoms can vary significantly from none to one, or a combination of, painful, heavy periods,                                                    pain in the abdomen, pelvis or lower back, infertility, fatigue, suppressed immune system, pain during and after sex, bleeding between periods, discomfort when going to the toilet, bleeding from the rectum and blood in the faeces.

    A statistician might tell you that it is a condition that affects around 2 million women in the UK, most of whom are diagnosed between the ages of 25 and 40. It is rare in women who have had their menopause. 1 in 10 women of reproductive age and 176 million women worldwide suffer from it. It’s the 2nd most common gynaecological condition in the UK (http://www.endometriosis.org).

    We asked two women from Bishop’s Stortford who have the disease to describe their experiences. This is what they had to say.

    M said, “Endometriosis isn’t just “period pains”. It’s being sick at work pain, it’s fainting on your commute pain, it’s can’t-leave-the-house pain, so bad it gives you diarrhoea. It’s 14 operations by the time you’re 35. None of it is normal, but how do you know when every woman is different? If you think your periods aren’t quite right, trust your instincts and get help.”
    J said, “There is nothing can help with chronic fatigue, it feels like you spend your days going through a mind fog! Nobody can see what is going on inside so you either spend your bad days putting on an outward smile to hide the pain you are actually suffering or you give in to it & people wonder what you are complaining about. It would be easier if you could outwardly show the mess that you have inside. I dread the symptoms coming back but sadly I know this is inevitable. Contrary to what people think they know, there is no absolute cure.

     

    3D illustration of Hip Skeleton, medical concept.

    I have tried acupuncture, reflexology, mindfulness, detoxed my beauty products & household products & followed an Endo friendly diet to help. I found heat pads & hot baths always helped too. I have had cocktails of pain meds throughout including naproxen (anti inflammatory), codeine & paracetamol (together with laxido to counteract the side effects) & oral morphine for flair ups or exacerbated periods. After surgery I was given physio which helped. I went to A&E on a couple of awful occasions when I could not get on top of the pain & was given a drip & stronger opiates. But this only lasted until sent home again.

    I was not offered the therapies or advice for these on the NHS, only through self research & our local Endometriosis UK support group. Nobody looks at the bigger picture & combines all the therapies together. It has been a frustrating journey! One of the things I have never had is a referral for pain management!”

    A Myofascial Release Therapist will say many of the things written above. At Holisticare our therapists will also advise that no, we can’t cure it but we can help you to manage and reduce your pain, tension and anxiety that comes with this disease enabling you to need fewer drugs. We can teach you methods to continue your treatment at home. If you have surgery we can help you to recover faster. We can liaise with your medical team to increase your circle of care.

    Please go to the Women’s Health section of our website http://www.holisticare.co.uk to see which other women’s health conditions we can help with or call us on 01279 718331.

     
  • Nikki Robinson 10:34 pm on March 5, 2017 Permalink | Reply
    Tags: 100% satisfaction, awards, customer service, , , survey, winner   


    Our Survey Said…

    We recently emailed our patients asking them to complete a short survey about their experiences at Holisticare. Thank you to everyone who took time to complete the survey, it is very useful for us to assess our own performance and identify areas we can improve. Here is a summary of the responses with some of our favourite replies.

    We asked:

    1. When did you first visit Holisticare?

    We couldn’t have a broader range for this question as the earliest was from the very start of Holisticare and the most recent was this month. It’s great to see that our patients are loyal to us and also that new patients are coming for treatment.

     

    1. What is the most important factor that keeps you coming back?

    The most frequent answers were “the treatment”, “it works”, “pain relief” and “they care.”

    One patient wrote, “The care and service and feeling that I matter… My treatment was amazing. I’ve been pain free since. The reception staff were incredibly helpful. I recommend to all my friends.”

     

    1. Have you been to other Physiotherapy practices?

    Yes = 76.6%

    No = 23.3%

    One patient said, “Yes, several, and this is by far the best I’ve used”.

     

    1. What other treatment have you tried for your problem?

    Our patients have tried a wide range of treatments and therapies including osteopathy, physiotherapy, chiropractic manipulation, acupuncture, massage techniques, reflexology, relaxation, rest, yoga and exercise as well as medication.

     

    1. Do Holisticare show good customer service? (If yes, how?)

    We are extremely pleased to report that 100% of responses were positive with most saying good or very good and 17% saying excellent. The most popular reasons given were: helpful, friendly, professional, therapists, reception and polite.

    This patient’s comment has made us very happy as this effect is exactly what we aim to achieve, “Yes, I love the clinic’s warmth mixed with professionalism. You feel you are in a clinical environment but it has a feeling of wrapped around care and comfort. Like putting a warm blanket around yourself..but one that knows what it is doing and is going to help you.”

     

    1. Why did you choose to have treatment at Holisticare?

    A huge 43% said they came after we were recommended to them. Many others said that other treatments hadn’t worked for them and had left them still in pain or had seen our therapists give talks. We’re glad you came to us as this is the result. “Initially I was intrigued – now I can’t get enough” and “Incredible results way beyond my expectations.”

     

    1. Would you recommend Holisticare to your friends and family? Why?

    Another 100% positive result. 40% said you already have and by far the most popular reason given was it works. One patient commented, “Yes, I am constantly recommending it. The service and the treatment are exemplary.”

     

    1. How far do you travel to come for treatment at Holisticare?

    Of those who responded, our nearest patients are about a mile away and the furthest patient comes from 170 miles away. In fact, so far, the furthest a patient has travelled to Holisticare is from Denver in the USA!

     

    Patient participation isn’t over yet though!

    winner-logo-01 2016Nikki spoke at the launch of the 2017 Best Business Women Awards this week. We won the Health and Wellness award last year, which means we can’t enter it again this year. So we need your help to decide which category to enter: Best Customer Service or Most Inspiring?

    Please let us know what you think! You can either comment with your choice on our facebook page or tick the sheet in reception.

    Thank you!

     
  • Nikki Robinson 9:09 am on February 26, 2017 Permalink | Reply
    Tags: help, , nobrainer, , , treatment   

    It’s a no brainer! 

    Monday 27 February is No Brainer Day! You’re probably as surprised as we were to find this exists but it’s true! This “holidate” was created by Adrienne Sioux Koopersmith (self-professed Premier Eventologist of America), through Washington DC’s Insight Magazine in August 1995. The special unofficial working holiday has apparently been increasing in popularity since then.

    There are conflicting theories about the origin of “no brainer”. Some say it originated sometime between 1975 and 1980 in engineering jargon in America. However, Carl Grubert used it in a cartoon in 1959! It certainly became more popular during the 1990s and 2000s.

    The term is used to describe a problem or question that allegedly has a very easy solution, requiring little effort or thought. So how easy does a no brainer have to be to qualify? Well, in a study at the Massachusetts Institute of Technology, neuroscientists found that the human brain can process images that have been flashed in front of the person for just 13 milliseconds. A no brainer is faster than that and is a decision or choice that is so easy that it requires no thinking at all!

    What, then, is the purpose of No Brainer Day?

    HeadIt is to remind us all that most things are simple and many of life’s daily problems have obvious and easy solutions. It allows us to stop over analysing things, second-guessing ourselves and to take it easy. Don’t sweat the small stuff! If you’ve got things to do which require analysis and heavy thinking, No Brainer Day isn’t the day to do them. Give your brain a mini vacation instead, it’s the brain’s special day for a rest.

    Take the day to relax and just be happy about its existence. If you absolutely can’t leave tricky problems for another day then that choice, in itself, is a no brainer celebration! See how easy it is?!

     

    At Holisticare we can make celebrating No Brainer Day even easier for you. How? Now that really IS a no brainer – book yourself a Myofascial Release Treatment appointment of course! Let us gently alleviate your pain, stiffness, anxiety, headaches and more in our calm, soothing environment. Jacina, Ali and Al look forward to your calls to book you in.

     
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